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UPASS to train broadband and cable TV personnel

MUMBAI: In order to re-skill broadband and cable TV personnel in sales, marketing, deployment and customer management, Druv Tech Systems, better known as Universal Process Automation Services and Solutions (UPASS), has signed a memorandum of understanding (MoU) with Telecom Sector Skill Council of India (TSSC) and MIT Pune’s MIT School of Telecom Management (MITSOT).

TSSC aims to develop skilled manpower for the telecom industry and their key mandate is to create a viable ecosystem by implementing an ‘integrated approach’. TSSC plans to do this by prioritising initiatives that can have a catalytic effect to develop a proficient framework for skill development and quality assurance of personnel in the sectors enabled by telecom.

Druv Tech MD Ravindra Deshmukh said, “This MoU is one of the most important initiatives that UPASS is undertaking to assist the cable and broadband sector to move to a digital services ecosystem. This will equip the ecosystem to play a significant role in the transformation of broadband and cable TV sector through a unique combination of technology and skill development training.”

It is also facilitating ‘Training the Trainer’ programmes and development of necessary frameworks for standards, curriculum and quality assurance at all levels in vocational and technical programmes to meet the needs of the industry.

The government has given further impetus to the participants with a ‘Star Scheme’ whereby students will be assessed by industry-led assessors and each successful candidate will be entitled for a cash reward of Rs 10,000.

TSSC CEO (Retd) Lt Gen SP Kochhar added, “The Indian telecom sector has diversified in all areas, most importantly bringing broadband to the forefront. This change needs professional management and resources development at the cable providers’ level. The TSSC-UPASS-MIT Pune engagement will have a significant impact, with employees getting skilled and re-skilled for meeting and exceeding the job requirements.”

UPASS is also proposing to undertake courses under the ambit of an alliance with MITSOT, which is already a TSSC partner. The courses will cover topics like broadband services, CPE and devices management, marketing, back office and customer care, etc. UPASS will further draw on TSSC calibre and MITSOT pool for guest faculty and curriculum revision from time to time.

The first batch has already been booked completely by the Maharashtra Cable Operators Federation (MCOF) as part of its member empowerment initiative.